Coverage claims

Report a covered issue.

Every FORGED coverage program is built for a hassle-free claims experience. Report the issue within your program's deadline, get written authorization before any work begins, and an authorized technician is assigned through the certified installer network. Approved claims carry a zero deductible.

How reporting works.

Report it promptly

Report the covered issue within your program's deadline — 14 days of occurrence or discovery for Windshield, 30 days of discovery for Appearance Protection, Rust & Sound, Paintless Dent Repair and Bundled Coverage.

Get authorization first

Prior written authorization is required before any repair work begins. Unauthorized repairs are not reimbursed.

Technician assigned

Claims are administered by North American Auto Care. An authorized technician is assigned through the certified installer network.

Zero deductible

Approved claims carry no deductible and no out-of-pocket cost. Claims must be completed within 60 days of approval where applicable.

Claims and authorization

(877) 484-6222 — North American Auto Care, 5900 S Lake Forest Dr., Ste 300, McKinney, TX 75070.

Coverage, eligibility, limits and exclusions are governed by the applicable service contract or warranty and any state-specific amendments. Program availability varies by product, market and participating dealer.

For dealers

Submit a claim report.

Participating dealers can report a covered issue on a customer's behalf. You will receive a claim reference number, and our team follows up at the email you provide.

Looking for program terms first? See the coverage programs page for full details.